On April 20, ztelec received an inquiry request from a US customer. The customer ’s previous supplier was a US domestic company, but due to the virus, the factory was shut down and the supplier needed to be re-selected. Customers searched Google for bakelite phenolic paper laminate tubes and found us.

In order to serve every customer, ztelec adopts a 1V1 service model. After the technical consultant communicated with the customer, it was determined that the phenolic paper tube was not the best option for the customer. Like customers recommended phenolic cotton cloth tube. After the product is replaced, it not only does not affect the customer's use, but also reduces the cost.

Ztelec focuses on product quality, adopts international advanced equipment, and the phenolic cotton cloth tube produced has an error of only ± 0.1mm, which meets the customer's needs for product accuracy.